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The contract is governed by German law including BGB § 675
and § 535. With your booking request you are making a binding
offer. This can be done in writing, orally or by telephone.
Upon our receipt of the contract signed by you and your deposit
the contract is also binding for us.
The balance of the rental price, exclusive of any previously made
deposit, is to be paid in full at least 10 days before the start
of the rental period, and in any case before the commencement of
the rental period.
In apartments with a mezzanine floor particular care must be taken
with regard to children and people with disabilities. Please note
that access to the mezzanine floor must be via the stairs and under
no circumstances by climbing the handrails or guardrails.
When using the sauna or the fire place, the instructions to be
found in the rooms are to be followed carefully.
Special care must be taken when operating the fire place. The necessary
wood can be purchased from reception. When operating the fire place
only this aforementioned wood may be used. The duty of care for
babies and small children has to be adhered to at all times. Any
damages and the consequences of handling mistakes or improper behaviour
are the responsibility of the renter.
In the apartment we provide you with internet access free of charge
for the duration of your stay. Please note that the landlord solely
provides the technical means to use the internet. By connecting
of appropriate electronic devices you assume sole responsibility
for use, especially the adherence to child and youth laws as well
as national and international copyright laws.
The landlord is only liable for his own deliberate or grossly negligent
behaviour.
With the booking a deposit of the specified amount must be paid
within 7 days.
You can cancel your trip at any time before the commencement of
the rental.
Relevant for the cancellation fees is the date of receipt of the
written cancellation letter by us. In case of cancellation the deposit
(15% of the total price, a minimum of €30) will not be refunded.
The following cancellation fees apply:
Up to 30 days before your stay 15%
Up to 21 days before your stay 50%
Up to 8 days before your stay 60%
Up to 1 day before your stay 75%
On the day of commencement 85% of the total fee.
We recommend the purchase of suitable travel insurance for your
protection.
In case of any deficiencies the guest must contact the host directly.
A prerequisite for any potential claim is that the complaint is
brought forward as soon as it is detected and it is documented immediately.
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